At Paloma Appliance Solutions, accessible via this website, we prioritize your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines the types of information we may collect from you or that you may provide when visiting our website, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

Information We Collect

When you use our website, you may provide personal information such as your name, phone number, and email address when submitting a service request form. We do not process transactions or collect payment information through the website. Additionally, we may collect non-personal data such as browser type, IP address, and user interaction data through the use of cookies and web beacons to improve the user experience.

How We Use Your Information

We use the information we collect to contact you for service-related purposes, fulfill your requests, improve our website, and enhance our service offerings. By submitting your information, you consent to receiving communications from Paloma Appliance Solutions via phone, email, or text message, and acknowledge that your information may be shared with our trusted partners to facilitate operational and service-related needs.

Information Sharing

We do not sell or rent personal information to third parties. We may share your information with trusted partners who assist in operating our website and conducting our business, as long as they agree to keep your information confidential. Information is shared only as necessary to provide the services you have requested and to improve our offerings.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to collect non-personal information about visitors. This data helps us understand how visitors interact with our site and allows us to optimize the website experience. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, this may affect the ability to access certain parts of our website.

Your Rights and Responsibilities

By using our website, you waive your right to sue or take legal action beyond direct negotiation for disputes arising from your use of the website or our services. Any claims are limited to a maximum compensation of $100. You agree to bear your own legal fees and expenses in the event of a dispute.

Changes to Our Privacy Policy

We may update this Privacy Policy as necessary to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically for updates. Your continued use of the website following the posting of changes constitutes your acceptance of those changes.

Opt-Out and Contact Information

If you wish to opt-out of receiving communications from us or have any questions about this Privacy Policy, please contact us by phone at (951) 783-3869. We are committed to resolving any privacy concerns you may have.